About Your New Leathercraft Furniture

ABOUT LEATHER: THE NATURAL CHARACTERISTICS: Real leather is a natural product that breathes. Leather is warm, and has individual characteristics which make each hide unique. Leather will always bear the marks of its natural origin and these characteristics can show up as growth marks, healed scars, and areas of differing fibre density and hair pore structure. These characteristics in no way detract from the wearing qualities of the leather. With the passing of time and use, the leather develops a patina which enhances its beauty. These markings are signs discerning owners cherish with their leather upholstery.

1. GROWTH MARKS & VEINS: Indicates the age of the animal similar to that of the graining on a piece of timber. Markings range from often quite pronounced marks in the neck area to subtle bands across the hide perpendicular to the backbone.
2. SCARS: Are usually formed from barbed wire damage or by the horns of other cattle. In their healed form the new skin is as strong as the remainder of the hide.
3. GRAIN VARIATION: The fibre texture varies greatly… from being loose in the belly and flank areas to being relatively tight across the backbone. The looser areas consequently have more stretch. This variation in hair pore structure is particularly noticeable in untextured leather.
4. SHADE VARIATION: No two hides are alike and due to the varying structure mentioned above the dyes and finishes penetrate to differing degrees in different parts of the hide to give an attractive variation. Every attempt is made to achieve uniformity, however, it is not always possible due to the fact that there are various textures, shade variations and that a number of hides are required to make a suite.
CANADIAN MADE AND CUSTOM BUILT: We are proud to produce all our products in Canada. We custom build each piece to meet the customers individual requirements. Your sofa will be individually hand cut by one of our skilled cutters, then custom upholstered to meet our strict quality standards.
TOP QUALITY, TOP GRAIN LEATHER: We use only whole, top grain leather on all our products, including the outside arms, seat edges and outside backs. It’s 100% top grain leather – no splits, no vinyl matching.
HARDWOOD FRAMES: We use a hardwood frame construction, glue-screwed with corner blocks and wood dowels for extra strength. All of our frames carry a lifetime warranty.
SEAT CUSHION: Made from high-density center core with a 2-inch layer of ULTRA CELL foam in a fibre wrap, for the ultimate in seating comfort and durability. All of our cushions are warranted against loss of resiliency for two years.
INSIDE BACK: No-sag construction and flexolator, with layers of top quality foam and polyester.
COIL-FLEX: All of our products can be optionally built using COIL-FLEX spring construction. All of our spring constructions carry a lifetime warranty.
OUTSIDE PANEL: Strong, soft, and flexible jute webbing and top quality polyester padding.
TOP ARM: Layers of top quality foam, polyester fibre and thick padding.
WARRANTY CONDITIONS:
This warranty does not include coverage for wrinkling, or natural marking from injuries to the skin, variations in grain, or colour variations eg. scars, wrinkles, veining and insect bites. These are the proof that only real cowhide leather has been used. Claims due to burns, cuts, or pet damage are excluded from this warranty. Doing the following will void this warranty: Improper cleaning, abuse, negligence, treating the leather with chemical product, and exposing the leather to the sun, or extreme heat. The warranty does not cover spills such as acids, solvents, dyes, ink, paint, body fluids or any other corrosive chemicals. Also, the warranties for the frame, cushioning, spring, mechanisms or workmanship does not cover improper use, or damage from acts of god. Warranty is extended only to the original purchaser of the furniture at the original address. This warranty shall extend only to furniture used in the purchaser’s home. Corporation or Contract purchasers, or any use of the furniture for the general public is not covered by this warranty.
WARRANTY SERVICE: All the warranty claims are to be made through an authorized Leather Craft dealer, Leather Craft’s obligation under this warranty is limited to repairing or replacing at Leather Crafts option any part or parts of the product found to be defective in material or workmanship. Leather Craft in its sole discretion will determine the cause and nature of any defect, the necessity and manner of repair or replacement, and all other matters pertaining to the condition of the furniture.
If it should become necessary to return the product to the factory for repairs, the cost of packaging, brokerage and shipping to and from the factory are not covered by this warranty. Evidence of original ownership such as sales invoice or other documents of purchase will be required.
1. FRAME CONSTRUCTION: Leather Craft warrants its frame against defects in material and workmanship for the life of the product under normal use. It must be noted that severe impact may damage the frame and will not be covered under warranty.
2. SPRING CONSTRUCTION: Leather Craft warrants that the spring construction in this product is free from defective material and workmanship for the life of the product under normal use.
3. CUSHION CONSTRUCTION: Leather Craft warrants all cushions against loss of foam resiliency for two years. We advise the purchaser that softening of cushion, which is the result of normal use, should not be confused with loss of resiliency due to defects in construction or materials. On occasion there may be a slight variance in the firmness from one cushion to the next, this will gradually disappear with use.
4. MOTION MECHANISM / SLEEPER MECHANISM: Leather Craft sleepers and motion mechanisms – where applicable – are guaranteed against defective material or workmanship for the 2 years of the product under normal use. After the second year from date of purchase, the mechanism warranty covers replacement parts only and does not cover labour costs.
5. GENUINE TOP GRAIN LEATHER: Leather Craft warrants the leather against tearing and splitting for the life of the product from the date of purchase under normal household usage. Leather Craft will repair or replace with equivalent materials. If identical materials are unavailable at the time of repair, Leather Craft reserves the right to substitute materials of equal quality.
6. LABOUR AND WORKMANSHIP: Leather Craft warrants the labour and workmanship for a period of one year.
CARE FOR YOUR LEATHER: In the first few weeks, leather will acquire perfectly natural creases and wrinkles due to its elastic properties. It will stay supple and improve with age, thus, gradually developing a rich patina over the years.
HOW TO TAKE CARE OF YOUR LEATHER INVESTMENT: Cleaning is perhaps something given too much emphasis. Leather in a home environment should require little attention, and any cleaning should be done only when necessary. It is not essential to the life of the leather that it be cleaned regularly, however, accumulation of dirt and grease over a period of time may be undesirable and harder to remove.
LEATHER IS A PRACTICAL MATERIAL: Ideal for busy lifestyles. No special solvent, cleaners or lengthy procedures are necessary to maintain it. Regularly brush or vacuum away dust and dirt. When required wipe gently with a soft cloth or sponge dampened with warm water. Wipe clean and allow to dry away from direct heat. Avoid exposure of leather to direct sunlight, intensive heat or water and avoid hard rubbing. Since we can not be responsible for damage caused by improper cleaning, we recommend that this be done by professionals.

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